IGX Solutions

Data protection and privacy

Privacy compliance is strongest when an organisation can show why processing takes place, who is accountable, which systems and suppliers are involved, which controls operate and what evidence shows they are working: processing activity, purpose, legal basis, process, owner, system, supplier, control and evidence. IGX360 Insights connects that chain.

Jurisdiction
UK and EU
Regulator / Authority
UK: ICO; EU: national data protection authorities
Status
In force
Relevant instrument / framework
UK GDPR and Data Protection Act 2018; EU General Data Protection Regulation (Regulation (EU) 2016/679)
Last reviewed
September 2026

10 ways to get ahead on Data protection and privacy

See who owns a process, what it depends on and what a change will affect

  • Process architecture
  • Operating model visibility
  • Change impact analysis
  • Cross-regulatory

In your words: “We cannot quickly see who owns a process, what it depends on or what a change will affect”

When processes, roles, systems, risks and controls sit in one connected model, basic questions take minutes instead of analyst-days. Ownership, dependencies and impact can be seen together.

Prove your compliance with evidence

  • Continuous compliance
  • Control assurance
  • Audit readiness
  • Cross-regulatory

In your words: “We think we are compliant but cannot prove it”

Traceability from obligation through process, owner, system, control and retained evidence lets you show how a duty is met, whenever you are asked.

Make accountability clear for every AI decision

  • Agent authority
  • Accountability
  • Human oversight
  • Cross-regulatory

In your words: “If an AI agent makes a decision, we are unclear who is accountable”

Explicit delegation, constraints, escalation and evidence requirements make it clear what an agent may decide, when it must stop and who remains accountable.

Turn execution evidence into learning

  • Learning from execution
  • Execution evidence
  • Governed learning
  • Cross-regulatory

In your words: “Our systems tell us what happened, but not why the process failed or what to change”

When execution evidence is retained and connected, the organisation can see not just what happened but why, and what to change.

Connect risks, controls, processes and obligations

  • Risk-control traceability
  • Obligation mapping
  • Connected assurance
  • Cross-regulatory

In your words: “Risks, controls, processes and obligations are disconnected”

A connected process-centric risk model shows which processes create each risk, which controls operate within them and where coverage can be strengthened.

Turn regulatory change into process change

  • Regulatory change impact
  • Obligation-to-process mapping
  • Compliance agility
  • Cross-regulatory

In your words: “When regulations change, we cannot quickly identify every process, control, system and role affected”

Connected impact analysis identifies affected processes, systems, controls, roles and suppliers consistently, so implementation starts from a complete list.

Operationalise your EU AI Act duties

  • EU AI Act
  • AI governance
  • Regulatory operationalisation
  • Cross-regulatory

In your words: “EU AI Act duties cannot be operationalised”

Connecting each AI system to its use, role, risk classification, human oversight, controls and evidence makes duties operational, not just documented.

Make governance shape what people do

  • Governance execution
  • Policy-to-practice
  • Control observability
  • Cross-regulatory

In your words: “Our governance says what should happen, but does not reliably control what people actually do”

Governance that changes tasks, decision thresholds, approvals, escalation and evidence capture is governance you can rely on in operation.

Connect critical-infrastructure cyber duties to business services

  • NIS/NIS2
  • Essential service mapping
  • Cyber-to-service traceability
  • Cross-regulatory

In your words: “Critical-infrastructure cyber duties are separated from business services”

Connecting cyber risks, systems, suppliers, incidents and controls to the processes that deliver each essential service shows how duties support continuity.

Keep AI in service delivery aligned with governance and commercial measures

  • AI governance in BPO
  • Commercial accountability
  • Agentic service delivery
  • Cross-regulatory

In your words: “AI is entering service delivery faster than governance, commercial measures and accountability can adapt”

Defining authority, human oversight, evidence, pricing, service measures and responsibility for agent decisions coherently lets AI scale with confidence.

IGX360 Insights supports mapping, evidence and assurance. Regulatory interpretation and accountability remain with the organisation.