Know what you can stand behind in your process knowledge.
Most process content captures the visible layer: diagrams, SOPs, work instructions. The value lives in how they connect, and in knowing how far each part can be trusted.
IGX360 Insights works on the process content you already hold, whatever platform it came from. One canonical model. A direct path from the documents you have to decisions you can defend.
How IGX360 Insights makes your process content queryable.
Content from iGrafx, Visio, SOPs, and BPMN/XML is reconciled into one vendor-neutral model. 20 object types. 16 relationship types. Namespaced IDs so nothing collides.
Processes, risks, controls, resources, roles, policies, strategic objectives, systems, documents, KPIs, and more. Each is a typed, queryable entity in the model.
15 semantic relationships (owns, performs, mitigates, depends_on, governs…) plus a custom_relation passthrough for organisation-specific connections.
iGrafx is connector #1. Visio diagrams, SOPs, BPMN/XML files, and RACI matrices all feed the same model. Vendor-neutral by design.
Six ways to interrogate your operating model.
Each lens applies a purpose-built set of queries, scores, and gap-detection logic to the canonical model. They work independently and compound together.
Risk
Risk coverage, control effectiveness and exposure mapping. Which processes carry a risk, and which controls sit against them?
Compliance
Policy coverage, regulatory linkage and audit-readiness scoring. Which policies govern which processes, and where can coverage grow?
Performance
Process maturity, KPI linkage and optimisation signals. Where is the biggest opportunity to improve?
Services
System-to-process links, service ownership and integration health. What depends on this system?
Resilience
Single points of failure, dependency chains and continuity coverage. Where can resilience be strengthened first?
EOMO
Enterprise Operating Model Oversight. The cross-lens view of how healthy your operating model is as a whole.
Every answer shows where it came from.
No black boxes. Every insight from IGX360 Insights includes the source object, the relationship path and the confidence score, so the evidence is ready when you need it.
Who owns the Order Replacement Card process, and what controls are mapped to it?
Sales Manager owns the process. Three controls mapped.
Ownership via RACI matrix. Controls C-014, C-022, C-039 linked via risk-control relationships.
- Order Replacement Card · Process object · iGrafx source
- RACI Assignment · Sales Manager → owns · 80% confidence
- Risk Register · Controls C-014, C-022, C-039 via canonical SQL
What evidence do you get before committing?
The first diagnostic is designed to produce a decision-ready read-out, not another discovery deck. It shows what your existing content can already answer and what must be modelled next.
Model maturity
How much of the repository is structured enough to support ownership, impact, risk, resilience, and compliance questions.
Relationship coverage
Where processes have owners, systems, controls, policies, source evidence and dependency paths, and where to add them.
Prioritised roadmap
Which modelling work unlocks the highest-value questions first, and whether Platform, Insights, or both are the right next step.
Frequently asked questions
Does IGX360 Insights replace iGrafx?
No. IGX360 Insights works alongside iGrafx. It reads from your existing iGrafx repository and does not modify it, and shows what you can stand behind in the process knowledge you already maintain.
How does it connect to my existing process content?
iGrafx is the first connector. IGX360 Insights also ingests Visio diagrams, SOPs and BPMN/XML files. All content is reconciled into one vendor-neutral canonical model with 20 object types and 16 relationship types. You do not need a process modelling tool to start.
What are the intelligence lenses?
Six purpose-built analytical perspectives: Risk, Compliance, Performance, Services, Resilience and EOMO. Each lens applies a different set of queries and scoring to the canonical model, surfacing coverage, orphans and opportunities.
How long does it take to build the canonical model?
The model builds progressively. Bulk import or document ingestion accelerates the ramp, and the Value Assessment is the first output.
What is provenance?
Every answer from IGX360 Insights includes the source object, the relationship path and the confidence score. Every insight is traceable back to the original document, version and author, so the evidence is ready when you need it.
What does the IGX360 Insights diagnostic produce?
The diagnostic produces a read-out of model maturity, relationship coverage, answerable questions, evidence coverage and prioritised next actions for turning the process content you hold into a queryable intelligence model.
See what your process knowledge can tell you.
One conversation. We will connect IGX360 Insights to a representative slice of your process content and show you what it surfaces: coverage, ownership, and where to look first.