UK telecoms operators carry security duties under the Telecommunications (Security) Act, and where an operator also has EU operations in scope, NIS2 can add separate resilience obligations for the same estate. Both are easiest to meet when a duty can be traced to the operational processes that fulfil it. IGX360 Insights makes that trace possible, connecting network security and resilience duties to those processes.
In your words: “We cannot quickly see who owns a process, what it depends on or what a change will affect”
When processes, roles, systems, risks and controls sit in one connected model, basic questions take minutes instead of analyst-days. Ownership, dependencies and impact can be seen together.
In your words: “We think we are compliant but cannot prove it”
Traceability from obligation through process, owner, system, control and retained evidence lets you show how a duty is met, whenever you are asked.
In your words: “We do not know where operational failure will spread”
An end-to-end view of critical outcomes, dependencies, concentration, substitution, controls and recovery assumptions shows where resilience is strong and where to strengthen it.
In your words: “Risks, controls, processes and obligations are disconnected”
A connected process-centric risk model shows which processes create each risk, which controls operate within them and where coverage can be strengthened.
In your words: “When regulations change, we cannot quickly identify every process, control, system and role affected”
Connected impact analysis identifies affected processes, systems, controls, roles and suppliers consistently, so implementation starts from a complete list.
In your words: “Our governance says what should happen, but does not reliably control what people actually do”
Governance that changes tasks, decision thresholds, approvals, escalation and evidence capture is governance you can rely on in operation.
In your words: “UK telecom security duties are not traceable through operations”
One operational view of security-critical functions, assessed risks, measures, permissions, dependencies and evidence makes duties traceable end to end.
In your words: “Critical-infrastructure cyber duties are separated from business services”
Connecting cyber risks, systems, suppliers, incidents and controls to the processes that deliver each essential service shows how duties support continuity.
In your words: “Shared-service and BPO resilience, supplier concentration and failure dependencies are not visible”
Representing and testing the end-to-end concentration and dependencies behind each service as one operating model shows where resilience is strong.
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