Financial services firms are rarely short of process documentation or of BPM investment. What is missing is the connective layer: knowing quickly who owns a process, what a change to it would affect, and whether the resilience and DORA evidence a regulator asks for actually reflects how the business runs today. IGX360 Insights supplies that layer on top of the platforms already in place, rather than asking firms to start again.
Basic questions require analysts to assemble answers manually. The underlying weakness is the absence of a governed, connected and queryable representation of the operating model.
Compliance gaps remain invisible until assurance activity begins. The underlying weakness is the absence of traceability from obligation through process, owner, system, control, execution and retained evidence.
Single points of failure remain embedded in the operating model. The underlying weakness is the absence of an end-to-end view of critical outcomes, dependencies, concentration, substitution, controls and recovery assumptions.
The organisation cannot see which processes create each risk, which controls operate within them or where coverage is absent. The underlying weakness is the absence of traceability from obligation through process, owner, system, control, execution and retained evidence.
Affected processes, systems, controls, roles and suppliers are identified manually and inconsistently. The underlying weakness is the absence of traceability from obligation through process, owner, system, control, execution and retained evidence.
Critical functions, ICT assets, third parties, risks, controls, incidents and testing evidence are not represented end to end. The underlying weakness is the absence of traceability from obligation through process, owner, system, control, execution and retained evidence.
Governance does not reliably change tasks, decision thresholds, approvals, escalation or evidence capture. The underlying weakness is the absence of traceability from obligation through process, owner, system, control, execution and retained evidence.
The repository is difficult to interrogate, benchmark and assess systematically, so much of its value remains locked away. The underlying weakness is the absence of a governed, connected and queryable representation of the operating model.
The design system of record does not control or inform how automated work actually executes. The underlying weakness is the absence of a controlled connection between process design, executable work, decision rights and runtime evidence.
Cyber risks, systems, suppliers, incidents and controls are not fully connected to the processes delivering the essential service. The underlying weakness is the absence of traceability from obligation through process, owner, system, control, execution and retained evidence.
The end-to-end concentration and failure dependencies behind each service are not represented or tested as one operating model. The underlying weakness is the absence of an end-to-end view of critical outcomes, dependencies, concentration, substitution, controls and recovery assumptions.
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