Camunda, Celonis, and SAP Signavio each own a real, well-earned category, and so do iGrafx, Appian, Pega, and ARIS in the same markets. None of them ship the authoritative, decision-level definition of how work should be done that an AI agent needs before it can act. IGX360 Insights adds that layer on top, whichever of them your process content already lives in, and regardless of file format: iGrafx first, plus Visio, SOPs, and BPMN/XML.
Process mining tells you what happened. Process orchestration runs the flow. Process modelling documents how it is meant to run. Articulation, the layer IGX360 Insights occupies, tells an AI agent what to do. Conflating these is where AI projects go wrong, and it is exactly what the sections below are designed to avoid.
None of the tools below compete with IGX360 Insights directly. iGrafx, SAP Signavio, and ARIS model and govern process diagrams. Camunda, Appian, and Pega execute flows. Celonis reconstructs what already happened. Each is strong at what it does. None of them is designed to produce the decision-level definition an AI agent needs before it can act safely, and each assumes that definition already exists somewhere else. It usually does not.
IGX360 Insights is vendor-neutral by design. Whatever data sources already describe your Enterprise Operating Model, BPM repositories, SOPs, Visio diagrams, PowerPoint decks, or XML exports, it turns that content into one canonical model, so the definition layer sits on a foundation, not on a blank page. None of these tools are a prerequisite either: SOPs, spreadsheets, and notes from a process workshop are enough to start. See how the IGX360 Platform provisions and manages that model.
Process orchestration
Strong at
Running and coordinating flows at runtime. Camunda 8 has moved into agentic process orchestration territory.
IGX360 Insights adds
The decision-level definition Camunda assumes is already there: one canonical model of the process, built from whatever content you already hold, for Camunda's flows to run against instead of guessing at intent.
Low-code process automation
Strong at
Low-code app building and case management that ties workflow steps to the systems and data behind them.
IGX360 Insights adds
The decision-level definition Appian assumes is already there: one canonical model of the process, built from whatever content you already hold, for Appian's case logic to run against instead of what was configured at build time.
Case management & decisioning
Strong at
Case management and real-time decisioning, combining workflow automation with next-best-action logic.
IGX360 Insights adds
The decision-level definition of the process itself, open and portable, so Pega's decisioning runs against an accurate, current model of the work rather than a point-in-time configuration.
Process modelling & repository
Strong at
Process360 Live documents and governs process content in a structured repository, the source most IGX360 Insights clients already hold.
IGX360 Insights adds
The same process content expressed as a machine-readable, decision-level canonical model an agent can query directly.
Process mining & intelligence
Strong at
Reconstructing what actually happened by extracting event logs from your systems, now branching into AI-agent orchestration too.
IGX360 Insights adds
The decision-level definition of what should happen next, not just a record of what already did.
Process modelling & BPM governance
Strong at
BPMN 2.0 documentation, visual modelling, and governance frameworks. A named 2026 Gartner Leader for Process Intelligence Platforms.
IGX360 Insights adds
The same process knowledge expressed as a machine-readable canonical model: 20 object types and 16 relationship types.
Process modelling & enterprise architecture
Strong at
BPMN and EPC process modelling, backed by a long-standing enterprise architecture and governance repository.
IGX360 Insights adds
The same process knowledge expressed as a machine-readable canonical model, so the repository becomes something an agent can query, not only something a governance team can read.
IGX360 Insights does not replace your process modelling platform (iGrafx, ARIS, Signavio) or your workflow automation engine (Camunda, Appian, Pega). It is the intelligence and governance layer that sits above them.
No. IGX360 Insights is not a repository, an orchestration engine, a mining tool, or a modelling platform, and it does not compete for that budget line. It is the decision-level definition layer those tools assume already exists. The relationship is complementary, not competitive: most enterprises run IGX360 Insights alongside one or more of them.
Yes. IGX360 Insights ingests the process content you already hold, iGrafx first, plus Visio, SOPs, and BPMN/XML, and turns it into a canonical model an agent can act on. It sits underneath the tool you already run, whether that is Camunda, Celonis, SAP Signavio, Appian, Pega, or ARIS, rather than displacing it.
An orchestration or automation engine executes the process definition it is given, and no better than that definition is. A mining tool reports what already happened. A modelling tool documents intent for people to read. None of them produces the authoritative, decision-level account of how work should be done that an AI agent needs before it can act. That account is what IGX360 Insights provides.
IGX360 Insights does not require one of them first. SOPs, spreadsheets, Word documents, and notes from process workshops or interviews are enough to start. A first diagnostic works from whatever process documentation you already have, structured or not, and shows you what it can already answer.
Whichever of these tools you already have in place, we'll run IGX360 Insights against a representative slice of your existing content and show you the definition layer it's missing.
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