A complete process foundation, stood up for you.
IGX360 Platform is a fully provisioned iGrafx Process360 Live instance, with process mining, performance, risk & controls, simulation, and an open API. Delivered as a managed bundle for organisations that want a process foundation without building one themselves.
Which one is right for you?
IGX360 comes in two shapes. They share the same intelligence family. The difference is your starting point: whether you want a process platform stood up, or you already have one (or the content) and want to make it answerable.
IGX360 Platform
No process architecture in place.
A managed iGrafx Process360 Live instance: the foundation itself, provisioned and configured. Discover, model, simulate, and govern your processes from a standing start.
- A live Process360 Live instance, delivered as a bundle
- Process Mining, Performance, Risk & Controls, Simulation
- Open API and STS included as standard
- One source of truth for your processes
IGX360 Insights
Already have a process architecture, or the content.
The intelligence layer over what you already run. iGrafx first as a connector, plus Visio, SOPs, and BPMN/XML files. It reconciles them into one canonical model, answerable by Iggy with provenance.
- Connects to your existing process architecture and documents
- Canonical model · lenses · provenance on every answer
- Voice-first questions through Iggy
- No rip-and-replace. It uses what you already have
One instance. The full process lifecycle.
Every IGX360 Platform instance ships with the Process360 Live capabilities you need to discover how work runs today, design how it should run, prove the change, and keep it governed, on a single source of truth.
Process Mining
How do our processes run?
Reconstruct the real process from your system data, surfacing the variants, bottlenecks and rework that the documented version does not show.
Performance
Are we improving the things that matter?
Track process performance (cost, cycle time, throughput, compliance) against corporate strategy, so improvement is measured, not assumed.
Risk & Controls
Where are the risks, and who owns them?
Map risks and controls onto the processes they govern, propagate mitigation to the front line, and keep documentation in a live review-and-approval cycle.
Process Simulation
What happens if we change this?
Test "what-if" scenarios against a digital model of the process, quantifying the impact on cost, capacity, and time before you commit to the change.
Open API
Connect Process360 Live to the rest of your stack. Move trusted process data in and out, and automate the flows that keep the model current.
Shared Services (STS)
Model the repetitive, cross-functional work inside HR, IT, and finance, so those functions run as efficient internal service providers.
Process Repository
The single source of truth underneath every module: one governed home for your processes, models, and documentation, shared across the instance.
Then make it answerable.
Platform gives you the foundation. When you're ready, IGX360 Insights puts the intelligence overlay on top, and Iggy lets anyone question the model in plain language.
Start with the foundation. Add intelligence when you're ready.
Because IGX360 Platform gives you a complete process architecture, you're never stuck on the foundation. The same content you build here becomes the source for IGX360 Insights: the canonical model, the lenses, and Iggy's voice-first answers, each one carrying its provenance.
It's one path, not two products fighting each other: stand up the platform, then turn it into something your whole organisation can simply ask.
iGrafx Process360 Live: mining, performance, risk, simulation.
Canonical model and lenses, with provenance on every answer.
Ask in plain language, by voice or text. Get answers you can trust.
Delivered, not just licensed.
A login to a powerful platform is not the same as a working capability. IGX360 Platform is the engine plus the people who stand it up against your business.
The instance arrives configured.
We provision Process360 Live, configure the modules, and migrate your starting content, so the platform is useful from the start.
Built on iGrafx, not a prototype.
Process360 Live is enterprise process intelligence trusted by organisations worldwide. You get a mature, supported platform, wrapped in an IGX360 bundle and a single point of contact.
Insights is one step away.
Start with the foundation and add the intelligence overlay when it's time. Vendor-neutral throughout. The model you build is yours, and Iggy is ready when you are.
Frequently asked questions
What does IGX360 Platform include?
IGX360 Platform is a fully provisioned iGrafx Process360 Live instance, delivered as a managed bundle. It includes six capabilities: Process Mining, Performance Management, Risk and Controls, Process Simulation, open API, and STS, the iGrafx services tier. IGX Solutions provisions, configures, and stands up the instance, so you do not manage the infrastructure yourself.
How long does IGX360 Platform take to implement?
Implementation follows a three-stage method. Foundation builds the canonical model, Intelligence configures Iggy and activates the lenses, and Action integrates the model into operational workflows. The first stage, a queryable process model, delivers value early, and each stage builds on the one before.
Does IGX360 Platform replace our existing tools?
No. IGX360 Platform is vendor-neutral by design. It sits alongside your existing systems, connecting to them rather than replacing them. The canonical model ingests content from iGrafx, Visio, SOPs, and BPMN/XML without asking you to abandon the toolset you already run.
Can I add IGX360 Insights later?
Yes. Platform and Insights are a progression, not competing products. The canonical model you build in the Platform becomes the source for Insights. Most organisations start with the Platform foundation and add the Insights intelligence overlay when they are ready to query the model conversationally through Iggy.
How do I get started with IGX360 Platform?
Start with a conversation with IGX Solutions. We scope the instance against your processes, agree the content that seeds the canonical model, and stand up Process360 Live as a managed bundle. You get a single point of contact throughout, and Insights and Iggy are ready to add when you are.
Ready to start with the bundle?
A conversation with the team. We will walk through what an IGX360 Platform instance includes, how we stand it up against your processes, and where Insights and Iggy fit when you are ready for them.