A Citation for Your Next Board Conversation
If you have spent the last eighteen months making the case to your board, your CFO and your peers that AI needs process clarity before it needs budget, your next conversation just got easier.
The analysts now agree with you.
In its Q3 2025 Wave, Forrester formally tied process intelligence to AI readiness. It treated the capability as a foundation rather than a nice-to-have or a parallel workstream.
The category has repositioned. Process intelligence was once sold as generic operational visibility: dashboards, process maps and the occasional efficiency win. Forrester now frames it as AI cost containment and governance infrastructure, the layer that helps your AI investment compound. You can now make the argument with a citation as well as conviction.
What Forrester Said
Precision is what makes this useful in a board deck.
Forrester evaluated 15 process intelligence vendors in the Wave. Three were named Leaders, and iGrafx was one of them.
The criteria are telling. The evaluation lens shifted toward AI-era use cases, including cost containment, governance and supply chain resilience, and away from the earlier framing of showing you your processes. The analyst category moved to where the spend is going: making AI investments safe, traceable and economically defensible.
The idea that process intelligence is the prerequisite for AI is now the established view. Forrester highlighted iGrafx’s differentiation in lifecycle management and process discovery. That matters because it goes beyond mining the past: it is about discovering how processes run, then managing them as living models that AI can be built on with confidence.
A Board-Grade Case
For a Transformation Leader, the practical shift is this. The process-first argument used to rest on your conviction, and conviction is hard to put in a procurement justification. Now an independent analyst category backs it. The argument becomes: Forrester’s Q3 2025 Wave classifies process intelligence as AI-readiness infrastructure, and three named Leaders validate the category. That is the sentence that supports a line item.
For Process Owners and Centre of Excellence leads, there is a deeper point. Lifecycle strength means you are investing in a way to keep processes governed as they change, which is the discipline that makes AI deployment repeatable. That governance discipline is the backbone of our method.
IGX360 Is Built on a Forrester Leader
To be exact: IGX360 runs on iGrafx Process360 Live, the platform Forrester named a Leader in the Q3 2025 Wave. IGX360 itself is not the entity Forrester rated; iGrafx is. What IGX360 offers is that analyst-recognised platform as its foundation, with a managed layer on top: configured for AI readiness, guided by a clear method and delivered as a service, so you do not have to staff and operate a tool yourself.
Our view from day one was that process intelligence is the AI prerequisite, and the analysts now say the same. You can see what that looks like on the Platform.
Put the Foundation in Place
Process clarity is the foundation for AI that works in production. Forrester’s classification of the category gives you the citation, and the platform underneath IGX360 gives you the recognised foundation. The question that remains is timing: how soon can you have that foundation in place before your next board cycle?
Talk to IGX about the analyst-recognised foundation IGX360 is built on.