Operational resilience and critical-service mapping
Talk to IGXImportant services depend on complex chains of processes, people, technology, information, facilities and third parties. The mandate becomes urgent when a disruption crosses shared technology, suppliers, locations, workforce or service boundaries faster than impact can be understood.
A complete, current view of the dependencies behind each critical service, held in one place, supports resilience planning. It shows outcomes, dependencies, concentration, substitution, controls and recovery assumptions end to end.
Important business services are traced through processes, systems, people, suppliers, risks, controls and recovery dependencies. Local continuity plans are checked against shared dependencies, and the enterprise sees its real resilience picture.
Connected service mapping shows where resilience is strong and where to strengthen it, and supports impact tolerances, testing and remediation. Scenario testing and investment focus on the dependencies most able to exceed impact tolerances or service commitments.
- Faster impact analysis, clearer resilience investment and more defensible regulatory evidence
- Earlier visibility of concentration and single-point failures
- Faster disruption impact analysis
- Better targeted continuity and resilience investment
- More credible testing, recovery and exit evidence
The FCA requires in-scope firms to map important business services and remain within impact tolerances through disruption.
FCA: Operational Resilience
ISO 22301 provides a framework for identifying disruption risks, planning response and recovery, and maintaining the capability to continue priority activities.
ISO: ISO 22301 Business continuity management systems