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Example report

Organisation Readiness Assessment

A fictional sample, generated by the same scoring and report as a real result. The organisation, scope and answers are invented for illustration.

Confidence Moderate confidence 62/100
Organisation Readiness Assessment

Department Readiness: Customer Operations (example)

A useful basis exists but material confirmation or improvement remains. Identify specific gaps and owners.

The score reflects the declared maturity of each position and the basis on which the answer is given. It is not a certification, a valuation, an implementation approval or a guarantee of suitability, and it is not a measure of process quality or organisational maturity.

3 of 5 relevant gates need a condition. A favourable average cannot clear a gate. Treat each condition below as a blocker, or as a need for specialist confirmation, before relying on this result.

Confidence profile

Scored questions
32 of 38
Completion
100%
Unknown
2
Disputed
3
Not applicable
0
Gates
3 of 5 need a condition
Assessment type
Self-assessment
Scope assessed
Department: Customer Operations (example)
Assessment date
2026-10-01
12345678
1. Purpose, outcomes and direction81/100
4 scored
2. Governance and accountability65/100
4 scored
3. Portfolio and prioritisation38/100
4 scored, 1 unknown, 1 disputed
4. Process and operating-model capability63/100
4 scored
5. Information, technology and security64/100
4 scored
6. People, change and operational capacity58/100
4 scored, 1 disputed
7. Assurance, resilience and lifecycle43/100
4 scored, 1 unknown
8. Justification and benefits governance81/100
4 scored

Conditional findings

Reported separately. These scores are not part of the overall figure.

Agentic AI screen54/100
6 scored, 1 disputed

Gates and conditions

  • Condition Agent identity. Condition needed: Below 60% confidence.
  • Condition Containment. Condition needed: Below 60% confidence.
  • Condition Authority progression. Condition needed: Disputed.
  • Clear Agent-specific threats. No condition.
  • Clear Meaningful oversight. No condition.

Information that would improve confidence

Unknown 2 items

Information is currently unknown. Identify an accountable source and clarify the position.

Portfolio and prioritisation
  • O3.4 Learning between initiatives0%

    Reusable knowledge increases value and reduces repeated mistakes.

    Expected basis: Lessons register or governance confirmation

Assurance, resilience and lifecycle
  • O7.2 Representative testing0%

    Happy-path testing gives false confidence.

    Expected basis: Test approach

Disagreement 3 items

Relevant participants disagree. Reconcile the different views before relying on this conclusion.

Portfolio and prioritisation
  • O3.2 Consistent selection13%

    Consistent criteria reduce enthusiasm and vendor bias.

    Expected basis: Prioritisation method

People, change and operational capacity
  • O6.4 Adoption and competence13%

    Competence and adoption determine whether designed controls work.

    Expected basis: Training and acceptance records

Conditional Agentic AI capability
  • OA.6 Authority progression13%

    Autonomy should follow evidence rather than ambition or elapsed time.

    Expected basis: Lifecycle governance

Limited confidence 2 items

Confidence is limited. Establish the position, owner and supporting internal basis.

Process and operating-model capability
  • O4.2 Process truth13%

    The intended process may differ materially from reality.

    Expected basis: Process discovery method or practitioner confirmation

Assurance, resilience and lifecycle
  • O7.4 Material-change review13%

    A previously sound decision may cease to be sound.

    Expected basis: Change and lifecycle policy

Moderate confidence 15 items

Confidence is moderate. Clarify gaps and obtain accountable-owner confirmation.

Governance and accountability
  • O2.2 Outcome ownership43%

    Technical delivery cannot substitute for business accountability.

    Expected basis: RACI, role descriptions or owner confirmation

  • O2.1 Decision rights53%

    Clear authority prevents uncontrolled implementation and ambiguity.

    Expected basis: Governance framework or accountable-owner confirmation

  • O2.4 Stop authority64%

    Governance must remain effective after funding or implementation begins.

    Expected basis: Decision policy or accountable-owner confirmation

Information, technology and security
  • O5.4 Traceability43%

    Traceability supports control, learning and accountability.

    Expected basis: Logging standard or operational confirmation

  • O5.3 Access control53%

    Least privilege reduces the consequence of error or misuse.

    Expected basis: Identity and access policy

Conditional Agentic AI capability
  • OA.2 Agent identity43%

    Attributable identity is fundamental to control and investigation.

    Expected basis: Identity architecture

  • OA.1 Agent governance53%

    Agents introduce decision and action authority beyond conventional tools.

    Expected basis: Agent governance standard

  • OA.5 Containment53%

    Rapid containment limits cumulative harm.

    Expected basis: Technical and incident design

  • OA.4 Meaningful oversight64%

    Human oversight must be operationally credible, not ceremonial.

    Expected basis: Operating design

Portfolio and prioritisation
  • O3.1 Current inventory53%

    An inventory enables prioritisation, dependency management and oversight.

    Expected basis: Portfolio register

People, change and operational capacity
  • O6.3 Sustained capacity53%

    A solution can appear efficient while transferring hidden work to people.

    Expected basis: Operating plan or owner confirmation

  • O6.2 Role effects64%

    The operating model changes people's work, not only technology.

    Expected basis: Impact assessment or HR confirmation

Purpose, outcomes and direction
  • O1.1 Defined outcomes64%

    A clear outcome prevents technology adoption becoming the objective.

    Expected basis: Strategy, operating plan or accountable-owner confirmation

Process and operating-model capability
  • O4.3 Definition status64%

    Definition confidence is separate from automation or sophistication.

    Expected basis: Repository standards or governance method

Justification and benefits governance
  • O8.1 Internal justification64%

    The assessment should confirm discipline without collecting confidential figures.

    Expected basis: Approval status and accountable-owner confirmation

Prioritised actions

Owner for every action: To be confirmed.

  1. High Capability improvement. Reconcile the differing views:
    • Authority progression OA.6, gate AG05
    • Consistent selection O3.2
    • Adoption and competence O6.4
  2. High Capability improvement. Establish or strengthen:
    • Agent identity OA.2, gate AG01
    • Process truth O4.2
    • Material-change review O7.4
  3. High Confidence improvement. Obtain accountable-owner confirmation of:
    • Containment OA.5, gate AG04
  4. High Confidence improvement. Identify an accountable source and establish the position:
    • Learning between initiatives O3.4
    • Representative testing O7.2
  5. Medium Capability improvement. Establish or strengthen:
    • Outcome ownership O2.2
    • Traceability O5.4
  6. Medium Confidence improvement. Obtain accountable-owner confirmation of:
    • Decision rights O2.1

Assumptions and limitations

This result rests on the answers and the basis you declared. IGX has not independently validated them, and no confidential evidence was requested or reviewed. A self-assessment may be compared with another only where the scope, the respondent basis and the completion rate are alike.

Recommended engagement

Use an Organisation Deep Dive where consequences are material, views conflict or confidence is limited. Resolve the unknowns and disagreements first.

Get your own result

It takes a few minutes. Your result appears on screen when you finish, and a private link to it is emailed to you.

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