Tag Archives: iGrafx

Seminar Success

“When doing what you’ve always done is no longer an option.”

Marlin Hotel London June 27th 2019

It was a gorgeous sunny day in London as the attendees made their way to the Seminar at the Marlin Hotel on Westminster bridge road. Once everyone had registered, grabbed a coffee and taken their seats, the content-rich Seminar was ready to start.

Trevor Moore (Director, iGx Solutions) kicked off the morning by welcoming everyone and sharing his thoughts on why it is essential for businesses to take a process-centric approach.

“We exist to help businesses define and embed its Process-Centric view that enables the adoption of business initiatives and technologies such as Risk & Compliance Management, Workflow & Robotic Process Automation – RPA, Artificial Intelligence – AI.

We achieve this by Analysing the opportunities & defining the Business Benefits, Building an ROI based business case and investment prioritisation framework, to deliver month on month cumulative business benefits.”

Trevor Moore, IGX Solutions Ltd. – Introduces the day by explaining ‘Our Belief’

Trevor went on to describe iGx Solutions ‘Thin deep slice’ approach for automation success using the iGrafx platform. (Thin Deep Slice link)

Katharina Hecht, iGrafx – Taking the Complexity out of Compliance

Katharina Hecht (Principal Consultant, iGrafx), followed with her presentation on how to manage compliance complexity, and a brief overview of the iGrafx platform. Katharina shared how using iGrafx as a single platform for all compliance requirements, delivered consistency, enterprise reporting and a simpler more effective compliance management and monitoring solution.  

To emphasise the compliance capability of iGrafx, Trevor Moore walked the audience through a recent iGx Solutions case study where the Client had struggled to demonstrate compliance for almost 20 years spending millions with big consultancies. iGx Solutions using the iGrafx platform helped the client achieve compliance within 9 months.

Coffee Break

Everyone broke for another greatly needed coffee and chat. It was fantastic to see so many people, connecting with one another in the break; and the donuts and pastries went very quickly!

Michael White, IGX Solutions Ltd
– Millenials & Gen Z.

After the refreshments, Michael White (iGx Solutions Professional Services Director) shared a summary of his recent LinkedIn article “The changing dynamics of the workplace, and how the worker’s landscape is changing,” with his thought-provoking commentary on Millennials and Gen Z. Especially their expectation for automation and AI to be used within organisations to reduce repetitive and mundane tasks.

“Millennials and Gen ‘Z’ are very tech-savvy and see automation (BOTs) as something to help them do their jobs. They want to make an impact and the opportunity to perform more rewarding and valuable tasks.”

Michael White, IGX Solutions Ltd.
Katharina Hecht, iGrafx presents – iGrafx R.O.P.E – Risk & Opportunity Process Excellence

We heard again from Katharina on, “Applying workflow to operational risk,” and saw her demonstrate the iGrafx application R.O.P.E (Risk & Opportunity Process Excellence). She enlightened the audience on how using iGrafx, you could very quickly implement a risk management culture across an organisation enabling identification, qualification, assessment, mitigation, tracking and reporting all from ROPE.

“Automate risk discovery to ensure consistent reporting, reviews, and approvals across the organization.”

Katharina Hecht, iGrafx GmbH
David Brakoniecki, BP-3 Ltd. – Where to find Automation Projects

Before the next break, David Brakoniecki (MD of BP3), ran through his brilliantly charismatic and insightful presentation on “Avoiding the pitfalls of automation.” Where he helpfully clarified the ‘types’ of Automation that organisations should consider, how to identify which type suited which opportunity and how to approach an enterprise-wide RPA initiative.

And then…Mmmmm, more coffee and donuts!

Hmmm, Dough Nuts!

When everyone was settled again, Michael White ran through “Measuring Transformation and Change,” where he shared a unique holistic integrated multi-methodology model used for Transformation success, how to define measurements and how using iGrafx you can map interim and goal measurements to KPIs and strategic objectives as part of your Benefits realisation management.

Zahid Anwar, Partner Manager Servicetrace

Zahid Anwar (Partner Manager UK, Servicetrace) articulated the uniqueness of their X1 RPA platform with its patented technology and fully managed capability that is disrupting the RPA market, emphasising the importance of Process Centricity to model your organisation. Followed by a great automation demonstration on “Building a BOT,” by Servicetrace’s very own Julian Gross, who actually built a fully operational BOT in 10 minutes!

Mario Antoniou, AMS Ltd. – AI & Machine Learning

This segued nicely into Mario Antonio’s (Managing Director, AMS) presentation on A.I. design and implementation. Where Mario explained the types of AI available, their uses and benefits with real-world examples and the approach organisations need to take for reaping the benefits of AI.

Ian Hawking – Editor PEX Network Hosted the Q&A Panel

Before lunch Ian Hawkins (Editor of PEX Network) who has recently interviewed Trevor and Michael (link to video) hosted a Q&A session with a panel made up from presenters and three seminar attendees, experts in Compliance and Process (David Sayer, Giuliana Bruce & Vinod Bhatia). This was probably the highlight of the day that had everyone interacting and discussing the key questions raised during the presentations. You can watch the video below.

Marlins out did themselves with the spread for lunch, and again everybody was networking and discussing the seminar key messages over sandwiches and coffee.

To see the full presentations given on the day, register here

In the afternoon, there were further scheduled demonstrations of the platforms capability and discussions on practical implementation for specific businesses. It was great to see such a fantastic day come together so well and be enjoyed by everyone.

iGx Solutions will be running further events in the near future so keep yourself updated by subscribing to receive notifications as they post on their website and follow on their LinkedIn page https://lnkd.in/ghzDuZz

In the meantime, they will be at the Enterprise Architecture and Business Process Management Conference October 21-24 | London, UK https://www.igrafx.com/company/events/conferences

GDPR Why bother?

In the face of unprecedented financial penalties for failure to comply, not all organisations are celebrating the coming of GDPR.  Many see it as an administrative burden creating little or no value for their organisation or its customers. In stark contrast to these pessimistic views of GDPR, a growing number of progressive firms are set on turning it to their advantage going beyond compliance alone. From the outset, a fresh approach is essential.

GDPR in no way resembles earlier initiatives such as Quality. Here, doing the very minimum to get through certification was for many, preferable. For GDPR, this is not an option. With the exception of very small businesses, the ability to systematically prove compliance and to go on to avoid potential data breaches requires rigorous procedures and processes. In turn, these must be validated from start to finish and through the many ‘if-then’ permutations that complex business processes typically follow, a task not for the fainthearted. Identifying the right approach is essential.

Whilst GDPR guidelines make frequent reference to the need to document procedures, it makes no specific recommendation as to the medium to use, notably text or flowcharts. Here, lessons can learned from some of the more progressive companies that have pursued transformation initiatives such as ISO 9000, Six Sigma and Lean. Process models, information-rich versions of flowcharts, with performance metrics, dynamic links – both up and down as well as across or processes hierarchies, and linked to external documents and data, have created new degrees of clarity and transparency as to how business operates.

The new levels of transparency process models create, go beyond the realms of textual documentation or one-dimensional flowcharts. Risks, roles, responsibilities and more besides becoming objects stored in a database within the process modelling tool or Business Process Management Suite (BPMS).  With risks, roles, and responsibilities assigned to workflows and tasks, their occurrence and impact can be easily traced across the entire processes landscape. Mitigation of risks can then follow so reducing the likelihood of a breach, bolstering evidence of compliance or exposing the potential for failure in the process. GDPR is not about simply mapping the ‘as-is’ but about the need to create new procedures in place, as prescribed by the UK’s ICO. Process models are the ideal medium creating visibility and clarity and for highlight risks.

In the event of a breach occurring, there must be planned and coordinated response that sees personnel under the direction of the nominated DPO (Data Protection Offices) expediting tasks to, where possible, mitigate the effects of a breach and in due course, inform the ICO. Process models created, validated and disseminated ahead of time promote best practice increasing the assurance that all required tasks are undertaken appropriately.

The management of risks, the Achilles Heel of data protection, need not and should not exist in a separate technology silo. All employees must be aware of risks, their potential impact and the required steps they can take to ameliorate issues. New generation BPM suites connect risk registers with live processes whilst keeping responsible managers informed and alert, ready to react in a timely manner.

An effective approach to GDPR is likely to trigger demand for new and incremental functionality from IT systems. With the May 2018 deadline for GDPR compliance looming,  requirements for additional functionality from the line of business IT systems – some minor, some major, may result in many IT departments and IT vendors may be struggling to meet demand. With much of the work already done, iGrafx not only provides a platform for modelling processes and GDPR related artifacts but enables the deployment of process models as workflows while providing complete transparency into the status of processes.

To find discuss your vision for Compliance and GDPR and to find out more what compliance could look like and how leading organisations are transforming their approach and creating value from GDPR while meeting the 2018 deadline, contact IGX Solutions to learn more.